Lumen render Crashes on version 2024

Hi Guys,

I recently updated to the 2024.1 version (with an update this morning), but it keeps crashing when I hit render. I previously used the 2023.2.4 and 2023.2.3 versions and rendered images and videos with the lumen settings in 4K resolution with medium refinement without any issues. I often left my laptop to render longer sequences overnight, which sometimes took up to 13 hours, but it never crashed. I had more complex projects in the older versions with more lights, vegetation, and grasses.

The current project that crashes is less complex and has only 4 light sources. I tried lumen rendering without refinement, full HD resolution instead of 4K, and turned off all plants and lights, but it still crashes. I also did a standard scene without lumen rendering, and it crashed again with high refinement.

I’m using a MacBook Pro M1 with all software up to date. Does the latest Twinmotion require significantly more from the hardware? Is anyone else experiencing the same issue or have a solution?

Thanks in advance.

Can you please report a bug to the support team by using the “Contact Support” button.

Thank you

Hi MC_Jut,

Happy to do that, can you send me a link where exactly I can do that?

Many thanks!

https://twinmotionhelp.epicgames.com/s/ this page, on the right side you should see the contact us button

Thanks Emre,

I just filled the form. Fingers crossed for a solution :slight_smile: