Summary
As the title says, its been 2 weeks trying to upload my lobby background image for my UEFN Island. When sending the map for verification, i always checked promotional images tab to see if the uploaded image was there, and it is there when im sending for verification. However, after accepting the map, no matter what image i try, it doesnt show up in the lobby and when trying to update the already existing map in the creator portal, the lobby background section is empty, as if i never uploaded anything.
The image(s) i tried to upload dont contain anything that would go against the rules, they are just screenshots of my map in 2048x1024 format, without text and without anything else, just scenery.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Assets
Steps to Reproduce
Simply upload any lobby background image that doesnt go against the rules and get it accepted.
Expected Result
The lobby Background shows up, or at least the uploaded image shows up in the “Publish a new version → Promotional Media” Tab.
Observed Result
The image uploaded doesnt show up in the Fortnite Lobby, using the default battle royale image instead.
Platform(s)
Pc
Island Code
1660-7942-4401