Loading into Creative Hub crashes the game

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Stability

Summary

Loading into Creative Hub crashes the game. I have contacted Epic Games Player Support, Intel, and Microsoft about this issue but no fixes have been found.
The issue is that something in the Creative Hub is causing a “DXGI_ERROR_DEVICE_REMOVED” error.

Steps to Reproduce

Can’t be Reproduced by anyone else.

Expected Result

Expected Result: Loading into the Creative Hub normally.

Observed Result

Observed Result: Fortnite crashes when loading into the Creative Hub. Sometimes when on the loading screen, the Creative Hub loads, but still crashes later.

Platform(s)

PC