Hi Kevin,
Thanks for your info. The latest firmware for the Tentacle Sync E 2 shows as H:1.2.1, B:2.4.2 - could confirm the exact link you used to achieve the version you have posted?
We have the sync E 2 running fine on the black magic camera app on iPhone 12 and 15, but still no device found in the Livelink face app on the same phone.
Any help would be appreciated!