Lighting on Xbox broken

[EsmeeSays]

Summary

Players on our map have been reporting to us their lighting is broken since v38.00 Players have a very dark screen, almost unable to see / play the game properly.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Play 5382-8693-1539 on an Xbox console
Observe darkness instead of the correct lighting showing

Expected Result

Lighting being accurate to how we set it up in UEFN.

Observed Result

Dark screen, unplayable if you don’t know the layout.

Platform(s)

XBOX

Island Code

5382-8693-1539

Upload an image

[Bug-Reporter]

FORT-1009012 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

[Bug-Reporter]

FORT-1009013 has been ‘Closed’ as a duplicate of an existing known issue. Origin Issue: FORT-1009012, Origin Topic: Lighting on Xbox broken

[Bug-Reporter]

FORT-1009014 has been ‘Closed’ as a duplicate of an existing known issue. Origin Issue: FORT-1009012, Origin Topic: Lighting on Xbox broken

[AxelCapek]

More evidence from players. Everytime it’s Xbox.

[Jimbohalo10]

Hi @EsmeeSays , @AxelCapek ,

These are Xbox One screenshots on an old TV, NOT the 4K monitor.

Everything is set to the default settings for brightness and colour

In Fortnite, all settings are default, no settings like graphics changed, just loaded 38.00

Now the Nintendo Switch 1

These could be better, but could not make the NS1 version work as well as XB!

Could not see the characters as well as NS1

The Laptop version of Windows 11 38.00 needed me to set my normal 70% brightness to 100% brightness to play the game. At 70% could see nothing.

IMHO, people have different settings, and the contrast may have been adjusted.

The Xbox version plays better than the PC/Laptop version.

All the islands normally use work in 38.00, just like previous versions

Obviously, in various posts, this has been explained before, but we don’t know what the island looks like before 38.00