legacy metahumans are missing when upgrading

Summary

I’m trying to upgrade all my legacy metahumans before the wipe, but the legacy ones are missing the latest versions / new metahumans

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

metahumans web app 4.27 - check metahumans , then go to 5.5 to see the list is incomplete.

Expected Result

all my old 4.27 metahumans should be there.

Observed Result

only old metahumans are there, new and updated ones are missing

Platform(s)

windows , chrome web

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Additional Notes

please help, ive only got 2 weeks left to transfer these.

Hey,

Please take another look at our forum post which covers this, specifically the first FAQ.

Please Note: MetaHumans created in UE4.27 cannot be upgraded or migrated.

4.27 MetaHumans have never been able to be upgraded to 5.x. Outside of the one time operation to duplicate 4.27 MetaHumans into 5.0 that was completed when MetaHuman 1.0.0 was released.

Also take another read of the timeline, MetaHumans will continue to be able to be exported until the final stage of the shutdown.