Joining a Team - Verification Failed.

Summary

Hello,

I’m trying to join a team that my friend has created, but when I attempt to join, I’m being prompted to complete another age verification, even though I’m already a creator and was previously approved with my details. I am 18 years old, and I keep getting the message, “Verification failed. Please check your details and try again” when I submit my information.

How is it failing if I was able to apply to the creator program and was approved? I’m confident my information is correct, so I’m not sure why it’s not working now. Can you help me resolve this issue?

Thank you!

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

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Expected Result

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Observed Result

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Platform(s)

PC

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