I just don’t feel like I am getting anywhere at all with emailing the marketplace team.
“Thank you for submitting your request. We have received your request and are working on responding to you as soon as possible. If you have any additional information to add to this case, please reply to this email.”
That is the vast majority of responses I get.
I don’t ever get answers to my questions. I don’t ever get confirmation they they have received files I have sent them. I’m 99% sure I haven’t received any emails that were written by a human.
Is this anyone else’s experience or do they just hate me?
I got a message with some huge list of those nonsensical error messages that come from engine files “While compiling your plugin against the 4.12 binary of UE4 for the Windows and Mac platforms, compilation generated errors:”
Ok. Great. Was that on the original version I sent you that was made on 4.9? The version I sent you a few weeks ago? Last week’s version? The version I sent a few days ago?
Since all of my versions have compiled for me without error, I really have no idea what is going on.
“Just reaching out to confirm you’ve received our previous message:”
I’ve sent three emails since your previous message and received nothing besides automated responses.
This really discourages me from wanting to sell content on the marketplace.