Issue with Regional Visibility of Published Fortnite Creative Map

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Summary

Hi Epic Games Support,

I hope this message finds you well.

I have recently published my Fortnite Creative map publicly through the Creator Portal, ensuring that it is set to be available globally. However, I have noticed that my map is primarily featured in the “Recently Updated” tab for the NA East region and does not appear to have the same visibility in other regions.

Here are the details of my map:

  • Plunder the Caves
  • 7385-3224-0691
  • Updated: June 08 24

I have thoroughly checked the settings and options available in the Creator Portal and confirmed that my map is set to public. Despite this, it seems to be region-locked to NA East in the Discover tab.

Could you please assist me in understanding why this might be happening and provide guidance on how I can ensure my map is discoverable across all regions globally? Any steps or additional settings I need to adjust would be greatly appreciated.

Thank you very much for your support and assistance.

Best regards,

Steps to Reproduce

Publish a map
Research
Find out that it’s only being shown on NA East servers

Expected Result

Should it be shown globally?

Observed Result

It is not showing globally

Platform(s)

All platforms