Summary
I am experiencing an issue with my newly created UEFN map that appears to affect players using old-generation consoles. Multiple players have reported that they are unable to properly access or play the island. Some players cannot load into the map at all , for example in the loading screen on nintendo switch it literally crashes the game,others are able to join initially but are disconnected or kicked from the island after a few minutes of gameplay, this is the case for ps4 and xbox one. The issue seems to be specifically impacting older console hardware , as reports from newer platforms are much less frequent if not unexistent. I would appreciate any guidance on potential causes, such as memory usage, optimization problems, device limitations, or known compatibility issues with old-generation consoles. Any troubleshooting suggestions would be greatly appreciated.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Matchmaking
Steps to Reproduce
Connect to the map via older device like PS4, XBOX One, Switch, older Android devices.
Wait until connection to map
Expected Result
Player joining and being able to play.
Observed Result
Game crashes or players getting sent back to lobby after a while.
Platform(s)
PS4, XBOX One, Switch, older mobile Android devices
Island Code
7683-8402-5507