Island still 'in review' after receiving an e-mail that review was complete.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Summary

I submitted an island for review at 10:45 am. 15 minutes later the team owner received an e-mail that the island had completed review. However, the Creator Portal is still showing the island as ‘In Review,’ so we’re unable to make any updates to the published island (i.e. replacing the temporary title with the final title, updating descriptions and key art, etc). We also never received the public island code.

Steps to Reproduce

  1. Create a Fortnite Island.
  2. Publish it.
  3. ?

Expected Result

After completing review the Creator Portal should update to reflect that the island has completed review and we should be able to make updates.

Observed Result

The Creator Portal fails to update after completing review.

Platform(s)

n/a

Island Code

The public island code was never generated.