Island seemingly shadowbanned from main Discover

Summary

My island (6920-5457-5803) appears to be shadowbanned from the main Discover section.

On June 21st, it was removed from the main “Shooter” tab, but not from the “Shooter” category, and it has not returned since, as shown in the attached images. It’s worth noting that this behavior does not seem normal, especially since the island maintained stable CCU and other metrics that would previously have warranted placement in the main “Shooter” tab.

As an experiment, I tried changing the island’s genre on June 25th from “Shooter” to “Party & Minigames,” which almost instantly resulted in the island appearing in the main “Party & Minigames” tab, as well as in the respective category. However, this did not last long, as about 36 hours later the island lost its main Discover placement again, but, as before, not its placement in the respective category (see attached images). CCU and other metrics again remained stable and appeared to warrant placement in the main tab.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Steps to Reproduce

  1. Go to fortnite.gg and search for the island (6920-5457-5803).
  2. Review the island’s active Discover placements on June 21st and June 26th.
  3. Compare its active placements with those of other islands in the same genre that appeared in their respective main Discover tabs with similar CCUs on June 21st and June 26th.
  4. Observe that the island’s Discover placement is inconsistent compared to the observed islands.

Expected Result

The island retains its Discover placement in its main respective tab.

Observed Result

The island appears in its respective category tab and not in the main one.

Platform(s)

All platforms.

Island Code

6920-5457-5803

Upload an image

Additional Notes

Two additional images are provided showing the main Discover “Party & Minigames” tab at a specific time on June 28th. As shown in the images, the discussed island appears in the category tab but does not appear in the main tab, while all other observed islands appear in both.

When updating does your thumbnail get flagged at all (only cause i know that causes you to be unable to be in main discovery)

Thumbnail doesn’t get flagged.

The status of FORT-1123442 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.