[ISLAND REJECTON] Sanction was lifted, but submission is still displayed as failed

General Issues and Bug Reporting
, ,
1

Summary

New release was automatically rejected (immediately after submission)
We check the music labels again (the sound track is not protected and is free to use) and appealed
After two days the sanction was lifted, but in the creator portal the submission is still displayed as failed.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

be randomly chosen to fail submission

Expected Result

After the sanction is lifted

  1. Island submission is not marked as failed in the creator portal
  2. Moderation is improved so that real offenders are caught

Observed Result

  1. After the sanction is lifted, the release is “green”
  2. This is not the first time it happened (false positives are every rejection reason and they happen way too often, they disrupt the release process and it is very stressful, we have to apply and prove we did nothing wrong and wait days)

Platform(s)

Windows

Island Code

7694-6402-9735