Island freezes when player go to both Team Bases (on my island)

Reference ID

b002e864-1e41-431c-95ca-629be8cdf76f

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Stability

Summary

Island freezes when the player roams fully both team bases with heavy memory.
Every move after that, the screen freezes when it tries to load further objects.

Steps to Reproduce

  1. Start the published game or the island rift (editing hub)
  2. There are 2 team bases. Both are located opposite sides of the island. When game started, go to the opponents base.
  3. The objects around will load. Then go back again on your team base.
  4. Somewhere there, the game starts freezing. Slow or fast approach to any direction, when there’s something to load far the screen freezes.

Expected Result

Expected result should have smooth experience when going to any locations (with a little lag if using older console)

Observed Result

The game freezes from time to time after player goes to both Team Bases.

Platform(s)

Xbox Series S, NSW OLED

Island Code

3219-7205-4924

Additional Notes

Try to check also the creature spawner if this affects the freezing (all the devices around the island).

I made a revamp of my game last year (4th quarter?) but then there are no issues other than the creature spawner doesn’t despawn when player is far away.

Then I came back weeks ago (try to submit for the latest callout) to check if the issues with the device has been resolved and it was! (So happy) In exchange, it freezes my game.

My NSW doesn’t overheat when that occurs. Fan is still works normal as well. It didn’t crash the Fortnite app. It usually force close if there are errors occured. Wish this might help track the issue.