Island Creator submission form never replied

General Issues and Bug Reporting
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1

I thought there was a sub forum for this but couldn’t find it out, anyway.

I filled the Island Creator Program form 5 days ago, the last page of the form seemed to be glitched (I had all input validation errors poping off even with all the fields filled)

After clicking a few times, it finally worked, told me I had to wait for a few hours (I was able to see the 5 steps that was required for the validation to pass, I had 2 steps done at the time if I remember correctly)

But it’s been 5 days and I didn’t receive any email from Epic, also the page gives me a 504 error now when connected as my requesting account (doesn’t bug in private navigation)

2

We are currently experiencing some connection issues with the Creator Portal. I’ll check to see if you need to try again after they are solved.

3

Same here! I already replied in another, older thread. Same 5 days of waiting and no email from Epic.

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4

Seem to be working again (the 5 steps are showing), I’ll wait for an email and close this thread for now. Thanks

5

How do you think, is this a normal wait time? 5 days looks kinda a lot, because it said “Please check back in one hour” at the bottom of 5 steps :face_with_diagonal_mouth:

6

Sure, but as a smart person I enrolled way before having to publish so it’s no big deal :+1:

7

I’m also having the same issue, and I have waited for over a week. Is there anything we can try on our end to resolve the issue?

1 Like
8

Yeah thats what Im talking about. There are already 3 of us like that, and 100% there are more who just wait. Epic need to investigate that problem.