Island Creator Application Constant Error Message (Multiple people facing issue)

General Issues and Bug Reporting
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1

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Summary

There is an issue where I previously applied for the SAC program years ago but never finished the application (So they terminated the application). But this has locked in my creator code so I cannot change and it is faulting my application for Island Creator Program as it just consistently comes up with the error message “The request as sent cannot be handled by the server.” in red at the bottom of my screen.

Steps to Reproduce

I am unsure, it needs to do with fixing your use of data and the overlapping of the Support a Creator program and the Island Creator Program

Expected Result

It to allow me to continue the application. But this is not the case.

Observed Result

“The request as sent cannot be handled by the server.” ERROR message

Platform(s)

PC

Additional Notes

Is there a solution to this or is the support email the only way to work around this, as I have been attempting to get in contact with epic for almost 2 weeks and am just facing constant automated emails without an employee response. If anyone has a solution or a staff member could try contact me to sort this out could they message me on discord @WafflezPvP or twitter @WafflezFN

2

Did u figure this out im having same problem

3

The status of UCB-1100 incident has been moved from ‘Needs Triage’ to ‘Closed’.

4

I tried it again today. Now it works for me. Maybe they fixed it for everyone?

1 Like
5

Seems to be fixed now. Except I cannot edit my Creator Code

6

Same issue wit the Error Code „The request as sent cannot be handled by the server.“