Summary
Players will randomly crash, multiple at a time, whilst others are completely unaffected, despite good performance. These crashes are not verse crashes, but “out-of-memory”-type error crashes. It does not happen at any specific point of time in the game usually.
This is a critical issue in my game, and I’ve been scratching my head trying to fix it for weeks now to no avail. It was not present in previous iterations of the game.
It happens on every console, system, or device.
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Stability
Steps to Reproduce
Play the game normally with multiple players, on various graphics settings, on various devices.
Expected Result
The game should perform just fine without crashing.
Observed Result
The game will randomly crash multiple players at a time with “out-of-memory” errors, or sometimes no error at all.
Platform(s)
All
Island Code
8025-5133-5479 (versions 141, 142, 143 - issue not present in versions 137 and earlier)
Upload an image
FortniteGame.log (15.7 MB)
Additional Notes
I’ve provided a FortniteGame crash log, but if you need the “CrashContext.runtime-xml” and “UEMinidump.dmp” files from the crash folder as well, let me know please. I’d like to be able to resolve this asap so I can get back to updating and promoting the game. This is just yet another thing damaging my re-launch, on top of the various matchmaking issues since mid-december.