Impossible to synchronize the project with the content service

General Issues and Bug Reporting
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Hi, anyone knows how can i fix this problem on UEFN?

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@Alessio8093 Out of curiocity is this a project that you converted from Fortnite Creative (“1.0”) to UEFN?

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I left the “Open Last Project” option enabled and switched accounts because I wanted to update some old maps, but when I opened UEFN, it loaded the project from the account where the issue is now.

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Maybe when you switched accounts it duplicated your project?
Did you by any chance get a prompt like this one? and then pressed New Project?

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yeah the same message

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There’s a chance you are editing a duplicate of your project created for your other account.

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hi @Alessio8093 ,
When you changed accounts the browser you used was stored the other account details in the cache/cookies

  1. To log out you must go into the Epic Games Launcher (EPGL). Click log out to the other account.

  2. close EPGL.

  3. Now login to your original account the you used to create your project.

  4. Launch UEFN from inside EPGL.

  5. Open the project. Disable/ Unclick “Open Last Project”

  6. DONT use the other account from UEFN.

  7. Always logout from the other account using EPGL

  8. Unless its a team you cannot access from other accounts

  9. to create a team you must verify you are 18+ with a bank card

Google translate Italian

ciao @Alessio8093,
Quando hai cambiato account, il browser che hai utilizzato ha memorizzato gli altri dettagli dell’account nella cache/cookie

  1. Per disconnetterti devi accedere al Launcher di Epic Games (EPGL). Fare clic su Esci dall’altro account.

  2. chiudere l’EPGL.

  3. Ora accedi al tuo account originale che hai utilizzato per creare il tuo progetto.

  4. Avvia UEFN dall’interno di EPGL.

  5. Apri il progetto. Disabilita/deseleziona “Apri ultimo progetto”

  6. NON utilizzare l’altro account dell’UEFN.

  7. Disconnettersi sempre dall’altro account utilizzando EPGL

  8. A meno che non si tratti di una squadra, non è possibile accedere da altri account

  9. per creare una squadra devi verificare di avere piĂą di 18 anni con una carta bancaria

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with this steps you tell me i can fix the problem right?

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hi @Alessio8093 ,
may be work.
but being logged in the WRONG accounts wont work

Wont do any damage

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thx :), i let you know

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nope not fixed

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@Flak hi, you know how to fix this issue?

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hi @Alessio8093
try and open this using the first main account, clear the browser cache for epic

UEFN Content on web
The login output should be like in this link

Unable to transfer Fortnite Creative projects to a team without first opening them in UEFN. - General / Issues and Bug Reporting - Epic Developer Community Forums

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