Impossible to launch PRIVATE SESSION / TEST SESSION.

Summary

Hi ! For the past two weeks, I have been unable to launch a private or test version of my map. A matchmaking error is preventing me from launching it. It doesn’t matter which console or account you use, I can’t manage it. All my other islands are working properly.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Matchmaking

Steps to Reproduce

Put my code 6906-9634-5400 (TEST VERSION not the private version) and try to launch.

Expected Result

Launch the session corretly

Observed Result

Not launching the session Stuck at 1% downloading and put the error message

Platform(s)

PC, CONSOLE

Island Code

6906-9634-5400

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The status of FORT-1123578 changed to ‘Needs Triage’. We are routing this to the appropriate team for investigation.

Problem fix, when this happen this is because the game is under 30 FPS on console or phone.