I complete the form, they give me verification and everything is complete, but in my project it says I didn’t do it and it won’t let me advance to publish my island
Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Documentation
Steps to Reproduce
It tells me that I didn’t complete the form, and when I go to fill it out, it redirects me to the IARC page, but it says it’s already complete. When I return to my project, it doesn’t show completed and won’t let me move forward.
Expected Result
let me move forward in the process of publishing it
Yes, I know how to fill out the form. It’s complete and I’ve already received the classifications, but on my creator portal it appears as if I haven’t completed it, so I do it again. But when I go to the IARC page, it appears complete, but my creator portal won’t let me move forward.
I already obtained my IARC classifications, but on my creator portal it appears as if I had not done it. I want to do it again, but on the IARC page it appears completed.
I’m a little more reassured that the error isn’t just mine. I’ve already emailed support. If you want, you can do it too. If there are several of us, they might have a quicker solution.
Yes, thanks for the help. Although this is more an Epic error than a mistake or a lack of knowledge of how to fill out the form. I hope they can fix it soon.
Oui, ce que je recommande, c’est d’envoyer un e-mail au support afin qu’ils puissent voir que nous sommes plusieurs à avoir l’erreur et voir s’ils ont une solution bientôt.
