Summary
Hello everyone.
Despite having completed the IARC questionnaire multiple times, I still see regional restrictions for Russia. The age rating remains locked at 16+ and does not lower to 12+, which should be correct for my island’s characteristics.
I am not making a mistake when completing the questionnaire because, upon finishing it, I correctly see the age rating set to 12+, and I can also see the same on Fortnite.GG. I cannot understand why the portal continues to display the previous IARC rating and does not update to the latest one. Additionally, I also receive an email from IARC informing me that the island’s rating has been successfully changed.
Please help me resolve this issue, as I am losing visibility with a significant portion of my players from that region.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
Go inside one of your island in the creator portal and start a new IARC Questionnaire.
Expected Result
You will complete the questionnaire with the correct ratings, then you can proceede to publish your island.
Observed Result
Once the update has passed the content review, you will receive an email from IARC stating that the island’s rating has been changed. However, in the Creator Portal, you will still see the old rating and the restriction message.
Platform(s)
PC
Island Code
9788-5820-0739
