Summary
I had a community report this morning where a Mobile player was unable to make an IAP through our game and got the error “This item is not available, try again later” and then their game froze.
This player is in the US, so not blocked by restrictions and has previously bought IAPs from our island.
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Steps to Reproduce
- Open game
- Try to buy an item available for VBucks
- Get error “This item is not available, try again later”. The dialogue box with purchase information didn’t even load, it was just the error message.
- Player was unable to return to the game.
In the specific reported case, it was an option to allow them to guarantee a capture of a Sidekick, so they are only offered one entitlement on this page.
Expected Result
Player should be able to purchase the item for VBucks.
Observed Result
Player received error “This item is not available, try again later”.
Platform(s)
Mobile
Island Code
8402-7861-9119
Additional Notes
Player said they would reach out if they ran into this again and provide a video.