I need help please

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Message:

Hello Epic Support,

I am experiencing a strange issue while playing Fortnite. The problem is screen flickering that happens mostly when I am in the lobby or when inspecting skins/items in the inventory.

Here are some important details:

  • Device: Acer Nitro 5 AN515-45

  • GPU: NVIDIA RTX 3060 Laptop

  • CPU: AMD Ryzen 5

  • OS: Windows 11 (freshly installed)

  • Drivers: All up to date

  • Tried steps: Reinstalled Fortnite, updated GPU drivers (with DDU), tested on external monitor, changed power plans, disabled V-Sync, and even reformatted my system. The issue still persists.

Interestingly, other games (Warzone, FIFA, Assassin’s Creed, CS) work fine without flickering. The problem appears mainly in Fortnite (Unreal Engine) and Valorant.

Could you please check if this is a known issue with Unreal Engine or provide me with specific troubleshooting steps?

Thank you in advance.

2

Hey @abdoubenmounah! Welcome to the forums!

This is more of a place for using Unreal to create, not a support space for released titles. I understand it could be confusing!

Don’t worry- here’s the link for the support team! Hope you get it figured out with them! :slight_smile:
https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport