I filled in this information when opening an account, but I receive a warning, what should I do?
Documentation
https://www.fab.com/sellers/Bay%20Osman
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Im getting the same thing, i been verified for ages
same , i have my trader status declared and still the yellow banner
I confirm, the same problem.
Same here. I noticed the only verified ones have a registration number so it may be related to that. I donât because mine is my national ID. Only companies get a specific number in my country.
Been verified for months now and 4 days before the deadline itâs suddenly removedâŚ
Opened a support request for this.
EMP-15118 has been created and its status is âNewâ. This is now in a queue to be reproduced and confirmed.
Assuming itâs just there to remind people to set it up before Feb 1st if they need to be a full trader before itâs too late as it stands out better than just normal text? If we set up months ago as a non trader (not a business) and were from Europe surely they would tell us if it needed changing in an email or an official announcement on the forums.
Same here and verified badge removed from my seller profile whatâs happening
Same here
Same here, clicking on update also does nothing for me
same
Hi, @Mr.Osman0 and others
Thank you for reporting this, it is, indeed, a bug and should not have been applied to publishers, who have already undergone the trader declaration. It was an oversight from our side, apologies about that. The team is aware and working on a fix asap, please give us a couple days.
Thank you for your patience.
please give us a couple days.
Do you even understand that people in Europe canât buy almost anything right now? They canât even claim some of the free assets. I donât think you realize the scope of this problem. Itâs not just âwell, this sucks, oh well, too bad. Letâs take our sweet time.â
Why did you decide that? This rule will take effect on February 1, and most likely everything will be fixed before that day, or this rule will not be included at all until the problem with the designation of traders is fixed.
What are you even writing to me? Let me clear something for you.
Now tell me what did you read in my response? What am I supposed to be âdecidingâ here ? Do you even know whatâs the situation right now ?
Hi folks - we understand the urgency here and are going to roll out a hotfix as soon as weâve tested the commit. Weâll keep you updated.
I also lost my verified status and got the yellow msg. Updated the form, yellow msg went away but Iâm still without my verified status. Are customers from Europe prevented from buying from me right now?
Also this is Jan 28th while the deadline Epic gave us sellers to do the verification is Feb 1stâŚ
Hi again!
Yesterday our team mistakenly released an update to Fab which was intended for internal testing only. This inadvertently restricted some sellers from distributing their products to customers in the European Union. The issue has been fixed.
It also removed the verified Trader status for some sellers who had previously gone through the Trader self-identification process. We are working to restore the trader verification status for these sellers today. We will reach out directly with further instructions regarding your Trader status in the event any additional steps are needed.
