I can't seem to get my son's 2fa set up because it's giving me an error. I am no genius so if someone can kindly leave a step by step guide. Thank you

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Am new to this so didn’t have a clue who to tag. Buts if someone can help it will be great. I tried with a Gmail account but I’ve waited a few hours on it n no code. It took long. If there any way of me connecting a fresh epic account to my ps5?