It sounds frustrating to encounter this issue, especially with no response after submitting a ticket. Since you’ve already followed the instructions provided by Unreal Engine on GitHub and have verified the connection between your GitHub and Epic Games accounts, it seems like the problem might be on their end.
Here are a few additional steps you can try:
Check Spam/Junk Folder…/ Sometimes, emails can get filtered into spam or junk folders by mistake. Make sure to check these folders in your email client to see if the invitation email ended up there.
Reach Out Again…/ If you haven’t received a response after submitting a ticket, consider reaching out again through their support channels. Sometimes, tickets can get lost or overlooked, so following up might prompt a quicker response.
Look for Alternative Contact Methods…/ Try reaching out through different channels if possible. For example, if there’s a community forum or social media platform where Unreal Engine support is active, you might be able to get assistance there.
Ask for Assistance from the GitHub Support Team…/ Since the issue involves the connection between GitHub and Epic Games accounts, you could also try reaching out to GitHub’s support team for assistance. They might be able to provide insights or troubleshoot the problem from their end.
Consider Community Forums…/ Sometimes, other users who have encountered similar issues can provide helpful advice or workarounds on community forums or discussion boards related to Unreal Engine or GitHub.
If none of these steps yield a solution, persistence may be key. Keep trying to reach out to both Unreal Engine and GitHub support until you receive a satisfactory resolution.