Summary
Some projects cannot be archived in Creator Portal, UEFN, and Content Service because they are marked as published even though they have been unpublished from the Creator Portal
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Creator Portal
Steps to Reproduce
On Creator Portal:
- Go on “Projects” tab
- Click on the … and click on “Archive project” or click on the project (which opens in a new page) then on … then on “Archive project”
- A confirmation window will appear; click on “Archive project”.
- You get an error info “[Project name (The project name is indicated)] (but the rest of the text is present on all the projects concerned) could not be Archived. Please try again later.”
On UEFN
- Click “See all projects”
- Select No Team (Just me)
- Right-click and then select “Archive”
- Error code “Live link associated with project b3e0ee28-5593-412c-9069-186a9e2e050d is published”
- If the button is greyed out, then hover over it
- “The project is live and cannot be archived”
On UEFN Content Service
- Go “All projects” tab
- Click on the project
- Click “More”
- Select “Archive”
- Web pop-up tell you “Are you sure you want to archive this project? This will unstar the project for all users and remove it from the team list.”
- Click ok
- You get an error code “Live link associated with project c0928a85-890f-4710-9fa7-03e7b6e19361 is published.
errors.com.epicgames.content-service.unexpected_live_link”
Expected Result
I should be able to archive my projects “even if they are unpublished in the creators portal”
Observed Result
I cannot archive my projects “even if they are unpublished in the creators portal”
Platform(s)
PC, Windows 11 pro, UEFN, Creator Portal, Content Service
Island Code
Many projects are concernd
Upload an image
Additional Notes
Exotic and Mythic Supply Drop Shooting is and old br project, so when br in creative was removed, my br project was automatically disabled and I cannot archive it, specific error code “Live link associated with project b3e0ee28-5593-412c-9069-186a9e2e050d is published.”
Content service is an website to manage projects if creator portal is problematic
A developer (creator) informed me that “Live code” is present on my projects, which is causing a problem because it indicates they are online even though they have been unpublished via the creator portal. This problem could be due to a number of internal issues within Epic, such as old projects without classifications being disabled, etc., but that’s one thing. Not being able to archive and remove these “junk” projects from the main creator portal page is a major problem in organizing my projects.