Please select what you are reporting on:
Creative
What Type of Bug are you experiencing?
Creator Portal
Summary
I applied almost 10 days ago, and my account has apparently been approved, but I haven’t been sent any information to complete my payout account with Hyperwallet.
I’ve contacted support almost a dozen times now, and been told different stories. “Hyperwallet has to send you a link to create your account, contact them.” So i contacted them, and they state you have to make the connection, and send the information to them and they’ll send the link out.
I called hyperwallet, they have no information of me, my name, phone number, or business name.
Your email support has stated multiple times that they’re waiting for ME to finish the steps, yet I haven’t received any emails regarding it, only support responses.
I’ve spent thousands of dollars, months of work and effort building, and I’d really like to know what’s going on with my account, and why nobody seems to be able to solve it.
Steps to Reproduce
- I cannot create hyperwallet account.
- I cannot click creator portal to link it myself.
- My account states I have an ID# 5390a9147a824c5781d42e5cf6193a94 - and a creator code of tribetryhard
Expected Result
I want the link to finish my account so I can upload.
Observed Result
I cannot complete any steps.
Platform(s)
PC