Hello, I've tried to export an image (high quality setting) and every time the programm crashed.

The settings of my image are all on high quality (but even on lower settings Twinmotion crashes). I've tried several computers and versions of Twinmotion (2023.1; 2022.2.2), but it's always the same result. The size of my file is 1347 MB.

Help would be very appreciated.

Hello,

Thank you for reaching out in the community, for this issue please ensure that you are using a computer that meets or exceeds our recommended system specifications for the Twinmotion version that you are using; using a graphics card that meets these requirements will be especially important for rendering.

Hardware and Software Specifications for Twinmotion 2022.2

Hardware and Software Specifications for Twinmotion 2023.1

Please also check that the graphics card's drivers are up to date. If you are using a Windows laptop with an integrated and dedicated graphics card, the following article can help to ensure Twinmotion uses the more powerful dedicated graphics card: Use your dedicated GPU with Twinmotion on a Windows computer

If you have confirmed the above and are still experiencing this issue, please use the Contact Us button on the Twinmotion Community home page here to submit a bug report so that we may investigate further.

Best Regards,

Morgan