Then the file is transmitted well in twin motion it is found well in the tree structure on the left of the project but is not displayed on the screen. I am using revit 2021 and twin motion free version 2022.
Has anyone ever had this problem?
Hello,
Thank you for reaching out, I've recently followed up with your case with us and hope this information is helpful for others who may be experiencing this issue as well:
The issue described is most likely occurring if an incompatible version of the plugin is being used. Please ensure that you have installed the version of the Revit plugin that is compatible with the Twinmotion and Revit versions you are using. The plugins can be downloaded from our page here, and each will have a description of which versions of the software they are compatible with.
If you need to install a different version of the plugin than you currently have installed, be sure to first uninstall your current plugin. We'll have install/uninstall instructions available here: Installing the Datasmith Plugin for Revit
Additionally, if you are using the correct version of the plugin, and are not seeing your model in the viewport, it may be helpful to use the "F" hotkey to focus on the selection, in case the model may be out of the camera's view on import.
Best Regards,
Morgan