Getting content sanction for an Image of an asset provided by UEFN

General Issues and Bug Reporting
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1

Summary

Hi!
We are using an image of the Negan character for our UEFN TWDU island.
Suddenly we get a content moderation sanction for it.
But its just an image of the character provided?

And there is no sanction we could appeal in the “my sanctions and appeals” page.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Assets

Steps to Reproduce

Add an image of the negan character to TWDU island. wait 4 months until suddenly a content moderation warning appears.

Expected Result

There should 1. Be no content moderation sanctionfor images of assets that are provided officially
2. IF there appears a sanction there should be one on the “my sanctions and appeals” page too so we can adress it and appeal it.

Observed Result

We get a sanction for a official asset provided and no way to appeal it.

Platform(s)

any

Island Code

6483-2107-2908

Upload an image

T_UI_NEGAN.png
T_UI_NEGAN.png500×500 123 KB

image.png
image.png1176×777 79.6 KB

3

Hello, this would fall under creator support, please go to https://www.epicgames.com/help/en-US/c-202300000001640 and scroll to the bottom of the page. There is a “Contact Us” button at the bottom of the page.

Thank you!

4

FORT-984597 has been ‘Closed’. The issue reported is not caused by a bug in the tool.