Game Randomly Freezes

General Issues and Bug Reporting
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Summary

The game randomly freezes during gameplay for console players. The freeze occurs without any clear trigger and can happen at any point during the session.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Other

Steps to Reproduce

Join the map on a console.

Play normally (no specific action required).

At a random moment, the game may freeze for a few seconds and then unfreeze.

Expected Result

Smooth gameplay with no interruptions.

Observed Result

Console players occasionally experience brief freezes that resolve after a few seconds.

Platform(s)

I got reports from xbox & playstation

Island Code

6274-5849-1460

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Additional Notes

The map uses Item Placer devices. A similar issue previously occurred with Vending Machines causing freezes, so there’s a chance Item Placers might be related—but this has not been confirmed.

2

here’s another report from a different map, this map also use item placers

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freeze also happen to pc players..

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4

FORT-926764 has been created and its status is ‘Unconfirmed’. This is now in a queue to be reproduced and confirmed.

5

Thank your for the report, we’ll check into this.

6

Dealing with a similar issue. When going to or spawning where item placers are, my game freezes temporarily. My guess is that it’s trying to load everything at once which causes the lag spike, not exactly sure though, but it is a lot worse on console.

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7

i keep getting reports about this, and when playing the map i see alot of players freezing ( you know they froze because they are running at the same location)

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Lag spikes and random freezes start happening to my map too

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@FUNCR are you still getting this?

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Hey, this issue happens to players who play my map, but it doesn’t happen to me. I’ll let you know if I get any new reports after today’s update.

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Hi, I can confirm this issue still persists for me.

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12

it’s still happening

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13

Could we get logs please?

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Hi, how could I go about getting the logs in a UEFN game session? Thank you!

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Logs.zip (16.7 MB)

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@Flak It is fairly easy to recreate the issue if need be.

Step 1: Place down an item placer.
Step 2: Make sure player spawner is placed at a distance and out of render from the item placer.
Step 3: Start Game.
Step 4: Run to item placer.
Step 5: If it doesn’t freeze on the first test run, end the game, push changes, and then start the game again. It usually happens the 2nd time around from my experience.

The observed result is that the game freezes (it’s a lot worse on console!).
The expected result is that the game doesn’t freeze and runs smoothly!

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