Game crashed and I didn’t receive stars I earned.

Reference ID

077839aae6914faf9ba29d2a32e4eb7a

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Other

Summary

I Played the game for over an hour and a half, leveled up 7 times from 58-65 and the game crashed and I didnt get any stars or XP after spending almost 2 hours on the game

Steps to Reproduce

I can get the 35 stars i earned for playing the game for almost 2 hours

Expected Result

I think i should get the stars i earned while playing the game

Observed Result

Nothing yet

Platform(s)

Playstat 5

Island Code

3760-6050-4737

Experienced the same error approximately at the same time, same Island code.
I leveled up around 5 levels, lost all stars, then went back for another couple of hjours, leveled up again around 4 levels, and all experience is gone, and didn’tr earn any stars.

Quests and pickups still inside of the creator Island are not affected.

1 Like

You should send a report to epic. I’ve been emailing them and they told me they can’t give my the stars or XP but I’m trying to get some form of compensation like V-Bucks or something because I played for like 2 hours and I got nothing I leveled up like 6 times :sob: