Since Fortnite season update, I have been unable to launch Fortnite. The game crashes during startup and displays an “EXCEPTION_ACCESS_VIOLATION” error. I have already reinstalled the game twice, verified the game files, updated my graphics drivers, and tested the -d3d11 launch option, but the issue persists.
PC Specifications:
GPU: NVIDIA RTX 2060 Super
CPU: AMD Ryzen 5 3600
OS: Windows 10
Troubleshooting already attempted:
Reinstalled Fortnite twice.
Verified game files.
Updated NVIDIA drivers to the latest version.
Tested the -d3d11 launch option
Please select what you are reporting on:
Unreal Editor for Fortnite
What Type of Bug are you experiencing?
Other
Steps to Reproduce
Open Epic Games Launcher.
Launch Fortnite.
Wait for the game to start loading.
The game crashes during startup and displays the crash reporter with an EXCEPTION_ACCESS_VIOLATION error.
Expected Result
Fortnite should launch normally and reach the main menu without crashing.
Observed Result
Fortnite crashes during startup every time and displays the Unreal Engine crash reporter with an EXCEPTION_ACCESS_VIOLATION error referencing D3D12Core and FortniteClient_Win64_Shipping.
Fortnite received another update on PC about 10 minutes ago, but the issue is still not resolved. The game continues to crash during startup with the same error message.
Then delete the Config folder.
When you launch Unreal Editor/Fortnite again, the game will automatically recreate the folder and the crash should be gone.
The issue is probably caused by a corrupted configuration. The same thing happened to me and I fixed it this way.
Has there been any update on this issue? Many players are still experiencing the same crash, and it would be great if you could share any progress or possible fixes. @Bug-Reporter@Flak
I’m having the same problem and I updated all my driver’s and did pretty much everything I’ve seen changing to d3d12 to d3d11 in epic launcher to Windows configuration to Nvidia settings to deleting and verifying files nothing works same problem it’s like none of the guides or video guides been working I feel like giving up can epic games please fix this
I found the fix so in epicgames folder Fortnite Fortnitegame binaries win64 - delet folder d3d12 and it starts it’s because of direct 12 so just delete it and it will run thank me later hopefully they fix this issue
This person is right, however it is a temporary fix. The error may come back, at which point, you have to delete the file all over again. Furthermore, unsure if anyone has encountered this, but I will crash during a rift anomaly (presumably Safe Extraction) due to the fact it spawns shield bubbles. This is reminiscent of the last chapter/season where shield bubbles causes you to crash on Performance mode. Any fixes?
@instagib2015’s solution of deleting the D3D12 folder is what finally worked for me, but like @Saegay mentioned, but I am worried this is a temporary fix. I’d appreciate some attention to this, thank you!
It’s not possible to say what’s wrong just from the screenshot. Please go to %localappdata%\FortniteGame\Saved\Crashes, zip the newest subfolder from there and attach it.
Delete the Config folder (or rename the whole Saved folder), then launch Fortnite again so it rebuilds the files.
Since the crash mentions D3D12Core, also disable all overlays (Discord, GeForce Experience, MSI Afterburner/RivaTuner, Xbox Game Bar) and try a clean NVIDIA driver reinstall.
Your RTX 2060 Super/Ryzen 5 3600 setup is fine, so this is likely a post-update DirectX/shader conflict rather than a hardware problem.
has anyone found a resolution to this? its been such a nightmare!!! I have tried everything. literally 30+ hours of troubleshooting. Probably even more. Still no fix after multiple updates either
As @mihneabalta pointed out, it is not possible to say what’s wrong just from the screenshot of the crash reporter. The call stack from that isn’t usable for our investigation.
If you could, please navigate to %localappdata%\FortniteGame\Saved\Crashes, zip the newest subfolder from there and attach it here and we can investigate the crash further. Without this, we are unable to dive deeper than what is at the surface
I solved the problem deleting the file D3D12Core.dll inside of folders FortniteGame/Binaries/Win64/D3D12/x64
Since I play in Performance mode, I had 0 problems even playing for hours! but, there’s somethings I should mention:
I have a old windows (10, 1909 .1350)
Another game I play that uses unreal engine 5 had the same problem, but since the game is heavily builded in DX12 and uses nanite I cannot play anymore even deleting this file (deleting the file allows me to bypass the anti-cheat screen, but another message appears saying I cannot play the game)
I almost sure is something related to windows version. maybe the Win versions after 10 2004 .789 would work? not sure…
I feel like giving up can epic games please fix this
