Hello Epic Games Support Team,
I’m experiencing a critical issue with my Fortnite Creative island since the latest update. Whenever any player tries to enter the island, the game gets stuck on the loading screen for a long time, then crashes and kicks them out completely. They are shown the “Fortnite Crash Reporter” message, as seen in the attached screenshot.
This issue occurs across all platforms (PC, PS, Xbox), and has been tested on multiple accounts — confirming that the problem is with the island itself after the recent update.
Please investigate and resolve this issue as soon as possible, as the island is an essential part of my project, and currently, players are unable to access it.
island code ( 9862-4661-6699 )
island name ( Melaad Party Royale )
Thank you for your continued support.