Hello, my problem is that Fortnite crashes when it starts, on the “Connecting” screen, the blue bar does not move, and this started happening when I changed my username on my account. With any other account, I can open the game, except for the one I have right now, I had managed to fix it by changing my name, but I wanted to go back to my old username, but the problem happened again. Support from Epic told me it’s an issue with the launcher and my account, and asked me to share my whole case.
Things that I’ve tried
-
I tried using the problematic account on a different PC, and the game still crashes.
-
I formatted my PC in hopes of fixing the issue, but the game still crashes.
-
All the epic links to solve pc problems.
-
I tried open the account in console and it works, I’ll assume that the diffference between PC and Console is the launcher, so maybe here is the problem
-
Obviously I’ve tried fixing this with the support of epic games, but they’re limited because of their Tools for programming or software development.