Fortnite crashes frecuently after v30.10

davidpkami · June 13, 2024, 2:55pm

Reference ID

4ee3dc9d-4267-627c-cdaa-f5a27fbc5a2d

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Stability

Summary

Fortnite crashes frecuently after v30.10 when trying to launch session

Steps to Reproduce

-Open UEFN
-Open project
-Launch session
-Probable crash

Expected Result

-Open UEFN
-Open project
-Launch session
-Session launched

Observed Result

-Open UEFN
-Open project
-Launch session
-Probable crash

Platform(s)

windows

Island Code

None

Additional Notes

Maybe it is related to x.com

lizzelbizzel · June 13, 2024, 5:20pm

I’m having the same problem

KeyserScholze · June 13, 2024, 7:51pm

this may be related to your problem

Bug-Reporter · June 14, 2024, 6:30am

The status of FORT-757764 incident has been moved from ‘Needs More Info’ to ‘Closed’. Resolution Reason: ‘Cannot Reproduce’

Flak · June 14, 2024, 12:18pm

Confirming this is fixed for everyone.

Jimbohalo10 · June 14, 2024, 12:45pm

hi @Flak ,
I am in the UK GMT, just add the new patch download 72 minutes 1148 CMT 14th June and
UEFN 30.10 crashed it was a 1.3GB patch. UEFN/Fortnite were not running during the patching

Opened UEFN
Selected Introducing UEFN template ,Click Create
Template opened in UEFN
Attempted to Save Level.

UEFN/ Unreal Engine Crash report pops up so click Send and close.

The UEFN Save page is still open after 10 minutes and CPU usage is high

In screen dump UEFN not running, but Fortnite process has hung

PC had to be restarted as could not stop using Task manager Windows 11 22H2

UEFN now working again but template corrupted, deleted and recreated ok.

Flak · June 14, 2024, 2:39pm

@davidpkami - are you still getting this?

davidpkami · June 14, 2024, 5:22pm

Nope. Everything good now!

davidpkami · June 17, 2024, 11:49am

Bumping this again. The issue stills in UEFN, but It is less probable

Flak · June 20, 2024, 10:46am

Could I get your logs @davidpkami?

Flak · June 25, 2024, 4:27pm

Ping @davidpkami

davidpkami · June 25, 2024, 4:44pm

Hi Flak

Due to a lot of personal stress and anxiety with the UEFN status I have taken a few days off and came back today to get back to work on the projects. I will send you the logs if it crashes again

Flak · June 25, 2024, 5:13pm

Thank you, wishing you the best.

davidpkami · June 27, 2024, 9:14pm

Logs.rar (9.1 MB)

A recent crash

Another crash, Fortnite Game:

Logs.rar (9.9 MB)

Logs from UEFN (Did not crashed)

Logs.zip (11.1 MB)

davidpkami · July 1, 2024, 2:32pm

Bumping this again @Flak

Fortnite continues to crash constantly

Logs.rar (16.2 MB)

It continues…

Another one. Developing right now is a pin in the ■■■.

Logs.zip (11.6 MB)

Flak · July 9, 2024, 12:18pm

We’ll get someone to take a look, thank you, David!

davidpkami · July 18, 2024, 4:25pm

Hi!

This is still a problem. Every time I need to load a change now I have to close session and launch it again. The time lost is enormous.

Jimbohalo10 · July 19, 2024, 12:32pm

Hi @davidpkami, @Flak

Looking at your logs there are lots of GPU errors.
In 30.10 Unreal engine became version 5.5 and added many features.

You system uses Nvidia DLSS link to connect RTX 3070 graphics cards which may not be supported in UE 5.5 yet.

You also have an LED wall running according to the logs which may be causing problems to UE 5.5

=== Critical error: ===
[2024.07.01-14.19.10:980][610]LogWindows: Error: 
[2024.07.01-14.19.10:980][610]LogWindows: Error: Fatal error: [File:D:\build\++Fortnite\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1265] 
[2024.07.01-14.19.10:980][610]LogWindows: Error: GameThread timed out waiting for RenderThread after 40.00 secs
[2024.07.01-14.19.10:980][610]LogWindows: Error:

The crash is in the Directx12 drivers RHI shown below

There are many 1000’s of GPU hitches detected by by Fortnite finally ending with this Windows errorI expect there are many errors in Windows Hardware Log

[2024.07.01-14.18.37:960][610]LogD3D12RHI: Warning: GPU timeout: A payload (0x0000027AD7080A00) on the [0x00000279301D96C0, 3D] queue has not completed after 5.000003 seconds.
[2024.07.01-14.18.37:960][610]LogD3D12RHI: Warning: GPU timeout: A payload (0x0000027AD7081C00) on the [0x00000279301D9B40, Compute] queue has not completed after 5.000000 seconds.

[2024.07.01-14.19.03:195][610]LogWindows: Error: appError called: Fatal error: [File:D:\build++Fortnite\Sync\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 1265]
GameThread timed out waiting for RenderThread after 40.00 secs
In the source code you will find its a GPU Timeout

You will find lots of harware timeout errors in your Windows error logs
Please run the
NVIDIA Update|NVIDIA

You can probably install a new copy of Epic Launcher then install UEFN/Fortnite on another laptop/PC,
just normal specification.

Copy User/Name/Documents/Unreal Projects directory and

C:\Users\Owner\AppData\Local\ForniteGames to a portable 128GB USB and put then put them on the other PC

You can now try UEFN 30.20 and it will probably push ok

Found some problems with devices in the log which

FullName[Device_ExperienceSettings_V2_UEFN_C /17d2e032-4571-d83d-3f9d-6b846f982d9c/OneShotGunGame_LevelInstance_1.OneShotGunGame:PersistentLevel.IslandSettings_0
FullName[Device_ExperienceSettings_V2_UEFN_C /787becfc-4a43-d50b-27f2-d4a45c278ead/BakingBread_LevelInstance_7.BakingBread:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /787becfc-4a43-d50b-27f2-d4a45c278ead/BakingBread_LevelInstance_1.BakingBread:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /787becfc-4a43-d50b-27f2-d4a45c278ead/BakingBread_LevelInstance_2.BakingBread:PersistentLevel.IslandSettings_0]
 FullName[Device_ExperienceSettings_V2_UEFN_C /e8b68524-4aeb-b7be-91a4-b8a479344e4a/GunGame2_LevelInstance_4.GunGame2:PersistentLevel.IslandSettings_0]

FullName[Device_ExperienceSettings_V2_UEFN_C /e8b68524-4aeb-b7be-91a4-b8a479344e4a/GunGame2_LevelInstance_1.GunGame2:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_1.Assets:PersistentLevel.IslandSettings_0]
 FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_3.Assets:PersistentLevel.IslandSettings_0]

FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_3.Assets:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_4.Assets:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_5.Assets:PersistentLevel.IslandSettings_0]
FullName[Device_ExperienceSettings_V2_UEFN_C /73c2a720-48c6-193f-3481-aa96eaa991f3/ASSETS_LevelInstance_6.Assets:PersistentLevel.IslandSettings_0]

The solution may be in the post

Verse construction time (start of game)duplicate all the systems that they call from editables

LionUnchained · July 20, 2024, 6:22am

I’m not sure if this had already been suggested (I didn’t see it in what I’ve read of the thread) but repairing your installation files for the game has done wonders for me, I’ve noticed about 2-3 times since the new year that I’ve had significant crashing and upon repairing the installation files it’s cleared up.
Sorry if this is something that’s already been suggested, just offering a potential solution.

Jimbohalo10 · July 20, 2024, 6:46pm

hi @LionUnchained ,
This is the same thing Verify fixes a lot of problems in Windows 11 and Looks like a fix for Windows 10 errors.
Originally used a fix for virus checkers breaking Unreal Revision Control.

urc.exe and urc.dll get flagged as Malware from Microsoft Defender