Failed to upload to Private Version.

Reference ID

801b34ab-4049-ffcd-dda7-7e898778de72

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Summary

Project > Upload to Private Version…
Then the following error message appeared.
[DEP] valkyrie-source-content-live.s3.amazonaws.com returned unparsable JSON response SentryEventId=4320ddb905754c3395b9cf5521e6e814

Steps to Reproduce

Open the Island and click on Project > Upload to Private Version…

Expected Result

Upload to Private Version completed and returned the Island Code.

Observed Result

The execution was not successful, returning the error message: [DEP] valkyrie-source-content-live.s3.amazonaws.com returned an unparsable JSON response SentryEventId=4320ddb905754c3395b9cf5521e6e814.

Platform(s)

windows 10

Additional Notes

Unable to complete the generation and retrieve the Island Code, can only temporarily provide the Island Code of the previous version: 3071-2595-1281 (Private Version).
First time using error reporting, please notify of any mistakes for correction.

I solved the problem myself. The cause of the error was an Accolade Device. Removing the “!” symbol from the title inside the Device resolved the issue. This is a strange bug because (1) I used the “!” symbol in the titles of other devices as well, but removing it from that one made everything work properly; (2) My Accolade Device was created a long time ago and hadn’t been modified until the error occurred yesterday.

My approach to solving this was to delete all devices to first confirm if the problem was caused by a device, and then delete the devices in batches by type. After each deletion, I performed an Upload to Private to gradually narrow down the scope. Eventually, I conducted step-by-step troubleshooting in the problematic Accolade Device, carrying out about 13 tests in total.