Failed Submission for Publishing

General Issues and Bug Reporting
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1

Summary

I’m trying to publish an update to my map, and on the final step it says “Submission for Publishing Failed”

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Publishing

Steps to Reproduce

  1. Get it ready in UEFN and do a memory calculation.

  2. Select it in the creator portal and click “Publish”

  3. Fill out game details, thumbnail, trailer, etc. and click “Publish”

Expected Result

It tells you your map will get reviewed and then be released after a short period.

Observed Result

An error message saying:
Submission for Publishing Failed

errors.com.epicgames.creator-portal-backend.http_error_400:api.qstv.on.epicgames.com

[DEP] Backend dependency returned unexpected error http_error_400:api.qstv.on.epicgames.com SentryEventId=b5e19fed4023466c84d9aa746a3c6493

Platform(s)

PC

Island Code

3158-3023-4404

Upload an image

1.4 publishing error.jpg
1.4 publishing error.jpg946×678 53.9 KB

2

Does it work if you build a new private code then memory calc and publish it?

If publishing in team space and not the owner, does your account have the publishing role?

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3

I tried another memory calculation (after some bug fixes that took longer than expected) and got the same error (Backend dependency returned unexpected error http_error_400:api.qstv.on.epicgames.com). The new private code is: 0963-8264-4821

I’m not in a team space. But thanks for the suggestions.

4

UPDATE: Changing my trailer from .mov to .mp4 fixed this and the map published. Prior versions had used .mov no problem.

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