The questions section is not needed, sometimes they write all sorts of nonsense there, and the developer cannot remove it and the support does not work. write in the reviews and it will be clear who is which seller and there are no problems. if you have a question, write to the mail, if there is no answer, then there is no support
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What a wise decision. If anyone has a question about an asset - you have no option. If anyone wanna leave am opinion of the creation - youâre not ready again. Why? Do you want lesser customers here?
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Speaking of questionable ideas, one thing that Iâve noticed is that theyâre trying to push people onto Discord instead of just trying to keep traffic on here. But to be fair, thereâs still an handful of devs running their own tutorials on here.
As for the rest, I really donât know. Like, I donât care much for Fortnite; but itâs kind of impossible not to notice the constant stream of complaints about how someoneâs custom map got rejected without an reasonable explanation. Not to mention that itâs extremely difficult for me to navigate their entire network of sites without actually searching for it
And Fab certainly could have been previewed to an handful of us and Iâm pretty sure that itâll get the same complaints as itâs getting now.
Finally, someone with common sense 
. Totally agree, the Question section was used to bully and trash products with fake accounts.
YOU HAVE A QUESTION⌠WRITE A F-EMAIL !!!
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Thatâs a good way to get emailed the same question over and over.
Just because people abused a system, does not mean the system itself is bad.
Some moderation and a report button is a better solution.
The questions section has saved my â â â before by people just asking questions I hadnât even thought to consider about the product.
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I honestly donât trust people over emails, nowadays. Even if you had your tech support one set up on an burner, stuff can still happen to it.
Text in the question section is essential because it helps developers avoid answering the same questions repeatedly, and it allows consumers to clearly see which questions have been asked but remain unansweredâavoiding issues where emails go unanswered with no alternative for follow-up. Overall, itâs the simplest and most effective way to allow developers to understand areas for improvement and identify well-liked features, including missing elements on the product page, like the lack of specific video demonstrations. This makes it easier for buyers to filter and choose products.
If you think that some people only ask questions to be critical, consumers can also discern which questions may be unfair. Additionally, remember that such cases are in the minority and shouldnât be a reason to restrict the majorityâs right to ask questions before or after purchasing a product. And if you believe reviews are more valuable and effective than questions, are you also aware that âsomeâ people leave misleading ratings after purchasing, unfairly lowering the star rating? Yet this doesnât mean that reviews with ratings and comments are unimportant, does it?
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I know that as a frequent customer of the Unreal Marketplace Iâll be a LOT less likely to buy anything now. The reviews and Q&A were very important to me for making informed purchases.
Also, my Wishlist is gone?
I already feel my attention drifting away to other places.
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Same. I have relied on text countless times. When there are particular quirks about an asset, this is the only mechanism for purchasers to let each other know.
Of course some sellers might rather that devs not share with each other if a product doesnât work as advertised. But this isnât bullying - if a product has flaws we have to be able to share it in order to make rational decisions about which products are worth allocating financial resources to. Not all products are created equal and we cannot walk on eggshells around every product because we are afraid of hurting someoneâs feelings. If a product is not made properly, we need to know about it. And if buyers cannot talk about their purchasesâŚthat canât happen.
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if the creator is asked a lot, you can answer and put the most popular questions in the store. If the creator could delete ânot questionsâ himself, but âwhy is it so expensive, I want it for 5 bucksâ or âwhat the â â â â â, I would not mind. But when they write not a question but â â â â â â â â , I donât like it.
So what, you take an hour to type a key?
Another solution would be to add a Q&A section written only by the seller and have that section published.
Ok. Letâs take down 2 birds with one shotâŚQ&A section (edited by Seller only) + using E-mails.
Q&A allows you to answer the most popular questions without typing them each time. If a new popular question arises, then you as a Seller update it and gets published in your product page.
Q&A also solves the issue with harassment since Buyers can only ask questions through E-mails.
Thatâs why text-reviews exist, to let others know of your products before hand⌠BUT and the big but is that they must purchase it. This is how all marketplaces work (Amazon, Apple, Android, etc)⌠you canât leave a review without trying it. Itâs common sense.
Now in regards to the Question sections. You can see what I think is the best solution in the comments above: Q&A controlled by the Seller while receiving popular questions by Email.
Yeah I have no issue with open text being behind reviews rather than questions. Unfortunately at the moment we have neither.
Agree there should be FAQ but this also currently does not exist 
FAB is about as feature incomplete as it could possibly be
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I think better alternative will be to have AI Scan any Post in Question or Written Review, it would be best way in my opinion to counter Harassment/Abuse or to differentiate between bullying and actual question. Nowdays AI is Pretty much competent for such task. + Option to Toggle Question/Answer Section by Seller (Just like youtube comments).
Now little Offtopic, I think the primary reason for removal of written reviews and Q/A is regarding Child Protection (I donât know from what or why, maybe there are regulations?) rather then Harassment or Discord Abuse. Just like comments are Auto Off on Youtube Kid Video.
They are trying there best to remove all sort of un moderated user input content from there platform where kids are involved.
In my opinion Fab is solely launch to milk kids because they didnât promoted fab as they should for other audience like Unity or maybe in general 3d Art Buyers or Game Developers.
For Example they could have used Free Megascans opportunity to get as much attention or Hype for other Engine Users. All they did was 20 seconds video on there Youtube Channel
Epic please reconsider adding these features back, if you donât then I have very little reason to buy anything that isnât extensively documented or has some kind of demo. I canât rely solely on star ratings.
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I agree that retaining reviews but improving the Q&A section to reduce harassment is worth considering. However, before suggesting a more complex or burdensome solution for sellers or FAB, can we agree that having text at least in the review section is far better than a system with only ratings and no text at all? Letâs remember that weâre discussing this because thereâs currently no text review option, which suggests that FAB may lack either the willingness or the capability to manage a simple solution. So, letâs focus on bringing text reviews back first, instead of veering off-topic and making our request sound overly complicated or unreasonable. Also, I strongly disagree with the recent comment claiming this is to âprotect against kids.â This platform is for game developers, not for preschoolers.
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Ideally yes but in reality, anyone can fool AI. So, any harassment question with a bit of sarcasm or irony can easily trick it. I mean, for that even to work⌠AI would need to be a T-1000 Terminator level Lol. We still a couple centuries from that.
- btw, YouTube comment section is a Bully Heaven. They donât moderateâŚ
Text Reviews with purchase requirement YES.
Question section (like before)⌠hell NO 
Generally speaking, an lot of platforms have an age limit of 13. But I think that this is mostly related to the Fortnite crowd than anything else