Agree, wading through tons of Discord verification in Reviews is irritating – but then again its an obvious red flag that should keep you away from sellers engaging in such dubious practices. (Just get the other water plugin! Lol)
And another reason I value the Questions section is that sellers are agonizingly slow to respond to email. Some sellers like that YouTube guy who sells Niagara fx doesn’t respond at all. Posing queries to a public Questions section puts the pressure on them to answer promptly and with professionalism.
I also agree that Fab has its strengths, its quicker to navigate, supports videos (I think?) and allows you to view 3D models. Its just a shame that Epic’s move to Fab hasn’t been the total upgrade we were led to believe.
Text-reviews doesn’t need to be brought up again. We can all agree that we need them, IF the purchase is verified.
Honestly, that sounds like a real SPAMMER. Let’s make one thing clear and this is by the rules: No Seller is required to respond to each and every question. SUPPORT IS OPTIONAL. Now if you want to trash them by not buying their products… go ahead, it’s your right. But it’s also our right not be bothered every second cause someone has a different question.
Imagine a website product page from Apple or any of brand you like… do they have text-reviews? Yes, most of them. Do they have public Questions… No, NEVER . Why? because it’s an open flood to HARASSMENT and BULLYING, which is why FAB does not have it. Epic knows this.
Now to solve Questions issue, it’s easy… do it like the rest of the World: Have a Q&A section inside each product with the most popular questions already answered for you and E-mail in case you don’t see that question .
I’m not entirely sure. 99% of the time it’s just an link to YouTube.
I can view them on SketchFab. But this feature is kind of broken on my tablet.
With the sole additions of the 3D view and the “claim everything from Quixel” button; everything feels more or less the same, to me. Of course, the only thing that’s missing is the bookmarks because I just found something that’s cheap and useful.
I tried, but I really don’t like the omission of written reviews and Q&A. I don’t feel comfortable buying anything anymore. Reading what knowledgeable people had to write and ask about a product made me a lot more confident in buying. And that’s the thing, there was only a couple times I have ever actually had buyer’s remorse before, and I’ve bought quite a lot. I think that says a lot about the value of customer feedback.
I’m not against the idea of these forums being used for reviews and and Q&A as long as the developer provides a link to them in the product description. And maybe if only the developer can respond. The idea of anyone here being able to respond to reviews and product questions I think would create a lot of other problems, because people that don’t even own and use the product can respond.
And the idea of customers only emailing the developer questions seems like an obviously bad idea. Imagine 120+ people asking the same question within an email with a variety of other different questions. The developer would still have to answer the same question 120+ times along with the other different questions. The developer would have to spend all of his/her time responding just to emails. And while I do like FAQs, 90%+ of the time they don’t answer my very specific questions.
I think a lot of people here do online shopping. Would you feel comfortable buying a product from Amazon without reading what at least a couple customers had to say about it? I realized that I don’t shop ANYWHERE online that doesn’t have written reviews.
Actually, you made me remember one place I shop for games without written reviews and that’s PSN. The thing is I almost always do an online review search first before purchasing anything. And the more time goes on I’ve been buying most of my games from GOG and sometimes from Steam. I haven’t bought a single game from the Epic Games store. I have downloaded free games though, but haven’t played any of them yet.
At some point I think I won’t be buying any games from PSN anymore since I canceled my PS Plus account many years ago.
Contact your colleagues to join FAB’s Livestream to make Epic aware of this issue, in the Twitch & YouTube commets, or in conversations with Epic staff.
Ask Epic to return text reviews & questions.
Epic must be informed that open-text reviews & questions are very important for creators, customers, and FAB’s success!
. Why? because it’s an open flood to HARASSMENT and BULLYING, which is why FAB does not have it. Epic knows this.
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