-4 customers have reached out to me because they couldn’t leave a rating after purchasing my ‘CYBERGUNS SFX PACK.’ However, the main issue is that I haven’t received any notifications from Fab regarding these purchases, and there’s no wallet system within the platform. I have no visibility on how many units I’ve sold, how much I’ve sold, how many views or ratings I have—nothing at all. Don’t you think this is a major problem
Have you asked those buyers for the transaction ID, so you can verify their purchase of your pack?
I’ve tried this feature and it works also for the assets one sold in the past on the marketplace.
Sales reports are still available in the old marketplace’s publisher portal, Epic said here they will be on Fab by the end of this month.
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Hi @ATIL . Thanks for raising the review issue - I’ve passed it to the team to look into.
As @berguina indicated, you should be able to find sales data in the Unreal Engine Marketplace dashboard here: Publisher Portal
We plan to release sales reporting on Fab tomorrow.
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