Hi @Miguel1900,
I’m sorry to hear about the issues you’ve encountered. We’ve just reached out to you through the ticket you created two days ago, and reactivated your seller account.
The email address that sent the notice doesn’t accept replies, which is why we linked to the support form in the email message. We’ll look to update future emails from that address to make that clear.
We don’t have a record of a support ticket from you on this issue until two days ago. Can you please share your original ticket number with us? You would have received an auto email acknowledging ticket creation with an ID number. I’d like to look to investigate why you didn’t receive a response at the time.
Thanks,
Josh