EXCEPTION_ACCESS_VIOLATION

General Issues and Bug Reporting
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1

Summary

When playing UE games i get Crashes that close the game with no warning then get some kind of EXEPTION_ACCESS_VIOLATION crash report. the number changed every crash it is never the same here are a few ive gotten EXCEPTION_ACCESS_VIOLATION reading address 0x0000013e31a83a30
EXCEPTION_ACCESS_VIOLATION reading address 0x00007ef7d1bd99b0
EXCEPTION_ACCESS_VIOLATION reading address 0x0000010000000040

Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
Marvel_Win64_Shipping
kernel32
ntdll

The list after the numbers is consistent though. Any help is greatly appreciated.

Please select what you are reporting on:

Creative

What Type of Bug are you experiencing?

Stability

Steps to Reproduce

Happens at random playing Unreal Engine Games

Expected Result

Crashes

Observed Result

Crashes

Platform(s)

PC Steam

2

First of all uninstall the Epic Games Launcher. Now install a new version of the download section for EGL.
Next try and verify the games from inside the new launcher.

Next add the game to the Windows Defender exclusion List as this might be wrongly seen as malware see post.
urc.exe and urc.dll get flagged as Malware from Microsoft Defender - General / Issues and Bug Reporting - Epic Developer Community Forums

Then add Marvel_Win64_Shipping.exe to the exclusion list

then “run as Administrator” Windows Command shell

ChkDsk picture
ChkDsk picture605×445 9.32 KB

Restart your PC to check and fix errors.
This may take several attempts tofix all the errors