EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000003

Greetings. A colleague and I are doing a Cinematic on cyberpunk. My colleague is making a base and a reel, I’m making edits and rendering, and there’s a problem:

Colleague handed me the project and it crashes after 1 to 10 minutes of spending in the project. My colleague is working fine.

My specs - RTX 4090, i9 9900ks, 64gb ram (3600 xmp)
My colleague`s specs - RTX 3080, R7 5700x, 32gb ram (3200 xmp)

It’s strange that the error code is always different:
EXCEPTION_ACCESS_VIOLATION 0x00007ffdbdb23820
EXCEPTION_ACCESS_VIOLATION 0x00007ffdd0d038a0
EXCEPTION_ACCESS_VIOLATION 0x00007ff9a02a38a0
EXCEPTION_ACCESS_VIOLATION 0x00007ff9501038a0
EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000008 EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000003

I tried to move objects to a new LVL - it also crashed.
Any load on the iron does not, everything flies.
Drivers - Studio, latest version.

Crash Report:
LoginId:6111b1b840d73b9543e40c86716a31ba
EpicAccountId:e76561ebc94444f09403db6809714c25

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION writing address 0x0000000000000003

UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_D3D12RHI
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
UnrealEditor_Core
kernel32
ntdll

hey @F_RANCISCO666

usually this sort of error references accessing an area of memory that you shouldn’t be addressing (not you personally but the unreal engine).

Might be a wise idea to run a windows memory check, also possibly try matching the same Nvidia GFX driver to your friends as access violations also could be the graphics card memory. Maybe check you are on the latest driver version as another idea.

Might not be your fix but worth checking.

Stewart

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Greetings, thanks for your tips, tried checking the memory through the Windows utility, no errors or problems detected.
Tried through DDU to remove the driver and install the same version as a colleague.

All to no avail. I don’t know what to do, I’ve tried a bunch of things…

hi @F_RANCISCO666

Sorry that didn’t work, crashes suck. I did re-read your post and realised you said after several minutes.

Have you tried game ready drivers rather than studio? Not sure how relative the studio drvers are for Unreal Ed as its technically the game. Studio are probably more aimed at Video Editing and Blender/Maya/3DS Max (Not realtime rendering like a game), worth a try!

I would consider checking if you have any overclock settings on your cpu/gpu/ram either in the bios or in another app like afterburner or amd/nvidia driver overlocks. If using XMP memory timings consider switching them off in case your memory has a compatibility issue somewhere. Check you have enabled resizable bar in your bios, if so try disabling it.

Worse case try updating both your motherboard and gpu bios.

Also maybe first try reinstall DirectX:

How do I unistall/reinstall directx on Windows 10? - Microsoft Community

Hope you get there!

Stewart

Note also try clearing DX Shader Cache:

Fix: DirectX 12 Crashing Games [Fortnite, Civ 6 & others] (gameserrors.com)

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Greetings again! Thank you so much for your advice @High500. Bottom line:

Disabled XMP - Windows blue screen, without XMP the computer doesn’t want to work.
Disabled TurboBoost CPU (5ghz → 4ghz) - WORKED, no crashes! HOORAY ■■■■ IT! And the pc started to behave a lot quieter!

Bottom line: Disabling TurboBoost on CPU saved me! High500 <3

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Great, can you mark it solved please as it could then help others too as well as giving me props!! :rofl:

glad your set!