Last week, we launched our new island, Drop Wars. Almost immediately, we found a small but influential game bug, fixed it, and updated the island.
Sure thing, we received a player report on our thumbnail. As always, it violated the rule “1.13 Keep It Authentic.”
Nothing bad happened yet, but here is the worst part:
First, we received two rejections for each update we uploaded.
Second, we decided to write a full, detailed appeal for rejection. We sent it for both rejections we received initially.
Both appeals were upheld. When you receive upholding, it looks like a regular island rejection e-mail. I have an idea that it might count towards your suspension because of that. And now I am sure about it cause today we received a 14-day suspension for that!
Dear Epic Content Review team, please fix it. Appeals & reuploads shouldn’t count towards the suspension counter.
Dear Creators, don’t go my way, don’t appeal, it seems like not working solution at all, just reupload. Try not to have more than 4 rejections per day, or you will get suspended for nothing.
P.S: If you interested, here is another related to same story topic: Unfair automatic suspension logic