errors.com.epicgames.creator-portal-backend.operation_forbidden

Summary

errors.com.epicgames.creator-portal-backend.operation_forbidden
when trying to open project trough creator portal.
I can’t open it in any way.

Please select what you are reporting on:

Unreal Editor for Fortnite

What Type of Bug are you experiencing?

Creator Portal

Steps to Reproduce

Just go to creator portal and click on one of my projects

Expected Result

to be able to access my project?

Observed Result

cant access my project

Platform(s)

pc

Island Code

8124-6476-4935

Are you the owner of the team?, Did you check if you have sufficient permissions on the team the project is on (Go to Manage Team and make sure you are either Collaborator,Publisher,Administrator or Owner)

Also make sure you are not logged into a different account

yes i am the owner, it just stopped working out of nowhere. I don’t have any other teams or accounts.

If you try to open your project from the content service does it give any error’s there?
Should be this link Content Service

nope, nothing just some information like

LIVE code

[8124-6476-4935]

notes

version: 32

build: 3029-0275-5412v1

published January 28, 2025 7:43 PM
by lilplumbo

Hmmm so the project loads there,

Does this not work?
https://create.fortnite.com/personal/projects/ead1ce40-4cfc-eb93-96e6-09a3a6909ee9/releases

You do not have permission to access cert (whole lot of numbers and letters which i don’t know if i can show) SentryEventId=eab…(again, the same) errors.com.epicgames.creator-portal-backend.operation_forbidden

So weird, Idk what else can be done, Weird how you have perms to load the project in content service but not on the creator portal, last thing I can think is to logout from creator portal and re-login, If that doesn’t fix it which it probably won’t, try asking support if they might be able to fix it. https://www.epicgames.com/help/en-US/c-Category_Fortnite

1 Like

@Mineblo is correct - please contact support if logging out and back in doesn’t work.

1 Like

thanks! I’ll try

1 Like

i have the same issue please help

If none of the above helps, please contact support at https://www.epicgames.com/help/en-US/c-Category_Fortnite