"Error while interacting with the MetaHuman Service" Error Code

Summary

Anytime I try and create a new identity for metahuman animator, it pops up with this error, “Error while interacting with the MetaHuman Service”. I’m unsure how to fix it, I haven’t personally found any solutions or anyone with the same problem online…I literally used this last night and it worked fine and now all of a sudden it doesn’t work!

Please select what you are reporting on:

Verse

What Type of Bug are you experiencing?

Character

Steps to Reproduce

I’ve tried the simple things; restarting my pc, restarting unreal, creating a new project, trying it 15 times, etc.

Expected Result

Was hoping this might finally fix itself

Observed Result

It didn’t, I got nowhere and I’m still stuck at problem numero uno which is that I can’t make my metahuman identity

Platform(s)

PC UE5

I have the same issue

Hopefully there’s a fix sometime soon! I just bought a new Nvidia graphics card to finally be able to use the metahuman animator and now it’s doing this

I have the same issue. Was looking forward to trying this after all the hype and was upset I had done something wrong. Good to know others are experiencing the same thing. Wish it worked.

I mean it definately does work, I’ve used it in the past and like I said, just used it the other night. Which is why I’m confused as to why it’s happening all of a sudden…wondering if it’s something on Epics side of things, maybe the servers or something

Hey Everyone,

Sorry about that - we have identified and resolved the issue on our side - you can use Mesh to MetaHuman successfully now!

I hope you are able to put your new graphics card to great MetaHuman use @Razoronsticks!

Cheers
James