Greetings all, So as I try to get started with UE4 I have an error that occurs as soon as the initial installer finishes loading. I get an error pop up immediately when UE tries to load saying “Error! No version information received”. I retry and it does not change, if I press ok however it brings me to the login page. When I attempt to login I get an error right away saying"Error! Did not get a response. Are you connected to the internet?"
I however am connected to the internet, enough to write this post so I’m a bit confused. I’m sure its something simple but I’m not sure where to look. Any ideas? Thanks!
You may have a corrupted download. I recommend Uninstalling, deleting the install file, and returning to your account on UnrealEngine.com and again choosing to Download.
Apologies for any inconvenience. Please let us know if the issue persists.
We haven’t heard back from you in a few days, so we going to mark this as resolved for now. However, if you are still experiencing issues, please do not hesitate to remove the accepted status on this answer and let us know that your issue is ongoing.
Can you acknowledge that you have the information? Although I can work it is a frustrating matter that I have to try 5-10 times when I want to start the editor.