Error Code IS-EO-Lnc-BldInfo: Http-403 Root Cause

Summary

After opening the launcher, it is impossible to download assets and install plugins. During this period, installing plugins will cause Error Code IS-EO-Lnc-BldInfo:Http-403. Whether installing assets will cause any issues has not been determined and there is no download progress.

What type of bug are you experiencing?

Other

Steps to Reproduce

The reason for this error to occur is that I have a large number of assets, and the launcher takes a considerable amount of time to load. If the number of assets is relatively small, then this error will not occur.
If users with relatively small amounts of assets do not appear, then if someone has a large number of assets, they will definitely show up. Because at this point, the launcher needs a considerable amount of time to load the entire library, which might take more than 10 minutes.

Expected Result

Error Code IS-EO-Lnc-BldInfo:Http-403,

Observed Result

Error Code IS-EO-Lnc-BldInfo:Http-403,

Platform

epic game launcher Error Code IS-EO-Lnc-BldInfo:Http-403,

Operating System

windows10 windows11 all windows

Additional Notes

It took me a whole day to figure out the reasons for all the problems. The reason was that the launcher couldn’t download resources and install plugins before fully loading all the fab libraries. During this period, installing plugins would cause the aforementioned error. Installing resources might not cause any problems, but it would wait until all the resources of the fab libraries were loaded before starting the download process. Unfortunately, I had too many assets, so this was very complicated. I needed to wait for about 10 minutes before I could start.

1 Like

Hi @vonlycn,

We just shared an update on this thread that should have solved the issue you have been experiencing.

Of course, I’m aware of this post. He didn’t solve any of my problems at all. He merely made me wait for over 10 minutes before allowing me to use it. But this is not the way to solve problems, isn’t it?
With the introduction of the new FAB asset browsing method, the Fab library can be completely removed. It is now just a waste. Why do we force users to wait until all assets are loaded? This has nothing to do with using the engine. But you still make users wait.
Not waiting is necessary for using the engine, installing plugins, and downloading other assets. This is simply making users act like fools.